Our number of seats is limited.
We therefore recommend making a table reservation in advance.
With our online reservation you will immediately receive information as to whether the desired reservation is possible and a confirmation by e-mail.
Of course you can also reserve by telephone, fax or e-mail.
*Please call us if no free table is shown. Only a limited number of tables are released in the reservation tool.
We look forward to you!
Dear Qube restaurant guests,
Did you know that up to 20% of our table reservations are not honored?
The consequences:
– We have unnecessary Groceries purchased
– These foods were unnecessary processed and have only a limited shelf life
– Employees were unnecessary planned
– Other guests were unnecessary cancelled
The reasons for this:
– Oversupply of restaurants with many easily accessible alternatives
– Table reservations are not considered binding
– Possible shame
It can be assumed that no-show table reservations will continue to increase in the future. In order to counteract this challenge, we have set the following conditions for group reservations, i.e. table reservations with more than nine people, for the Qube Restaurants Heidelberg:
Have you already made a table reservation for more than 6 people through us or our reservation system “the fork”? In order to make a guaranteed booking of the table reservation, we need the following credit card information:
What type of credit card is it?
Cancellation policy when adjusting the number of people:
Please let us know the exact number of people three days before reserving a table. On the day of the table reservation, the binding number of guests may vary by 10%. If we do not receive any information about the number of people, we will assume the number of people originally stated.
No Show-Gfees:
Please note that in the event of a no-show despite an existing reservation, we will charge the following amount per person:
EUR 25.00 per person who does not show up for lunch
EUR 50.00 per person who does not show up for dinner
Numbers of people that deviate from the bindingly stated number of people will also be charged at the amounts mentioned above.
Cancellation policy at complete table cancellation:
100% can seven days before Table reservation can be canceled free of charge
25% can have three days before table reservation can be canceled free of charge
The cancellation scales apply in % and refer to the above-mentioned expected Invoice amount. This sets sI from the menu price or the above prices together.
Cancellation fees:
90% in case of late cancellation of the contractually agreed services
90% of lost food sales
Cancellations or changes can only be accepted in writing.
We ask for your understanding and are happy to answer any further questions you may have.
Your Qube Restaurant team
